FAQs
Below are some of the Frequently Asked Questions. If we haven't answered yours here, feel free to contact us by telephone or email for further assistance.
 |
Is buying a stairlift expensive? |
 |
Compared to the price of moving house or renovating your property to accommodate sleeping down stairs, the costs are relatively low. |
|
How can you sell new lifts at such competitive prices? |
|
Because we are a company which only specialise in stairlifts and bathlifts we don't have the overheads that the larger companies have and we are therefore able to pass our savings direct to you. |
|
I don't know if my house can be fitted with a stairlift, what do I do? |
|
Contact us with your address and our service engineer will arrange an appointment to conduct a no obligation site survey free of charge at which point you will be advised on what product is best for you and your needs. We will then follow this up with a courtesy call a few days later to see if we can assist you further. |
|
How quickly will my stairlift be fitted? |
|
Once our engineer has been to visit the site address and conducted a site survey, we aim to install your stairlift within 5 working days. If however you have purchased a new stairlift, we will contact you with a installation date once your stairlift has been delivered. |
|
What happens if my stairlift breaks down? |
|
We offer a call out service where our engineer will do the utmost to be with you within 24 hours. However we also offer telephone assistance to try and enable us to have your stairlift working again over the phone. |